At the Marriott Shoals Hotel & Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our property is in the final stages of a total renovation that embraces the local history and heritage of the music industry in the Shoals area. For many years the Marriott Shoals has been the premier hotel in the entire region, offering luxury, modern amenities, and spectacular dining options to our guests. We seek a dynamic, quality-focused Host/Hostess to join our restaurant team. Our restaurant venues include the 360 Grille, an award-winning fine dining restaurant perched above the Tennessee River that rotates to provide guests with unmatched views, and Swampers, a fun and festive destination that pays tribute to the area’s musical heritage.
Key Responsibility
•Greet guests warmly upon their arrival and provide a positive first impression.
•Set up the dining area, ensuring it is clean, organized, and ready for guest service.
•Remain at the door at all times, attentively welcoming and directing guests to their tables, ensuring
•Handle dining reservations efficiently, providing guests with accurate and timely information regarding availability and wait times. Their seating preferences are accommodated.
•Attend to guests' needs during their dining experience, ensuring their table satisfaction and promptly addressing any concerns or complaints that may arise.
•Be flexible and willing to assist in other positions, such as food runner or dining room attendant, as needed to support the team and ensure a seamless guest experience.
Why Join Us?
This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact on our culinary strategy and customer experience. We offer a collaborative work environment, growth opportunities, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.
As a part of the PCH Hotels & Resorts portfolio, we offer a robust benefits package, including:
401k with matching
Extensive travel, golf, F&B, and retail discounts, including access to worldwide Marriott travel discounts.
And much, much more!
If you’re ready to elevate your career in hospitality and be part of a team that strives for excellence, we’d love to hear from you!
Apply now to join Marriott Shoals Hotel & Spa and help us continue our tradition of excellence.
