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Coffee Shop Attendant

  • Preparing coffee to PCH standards, ensuring its quality and freshness for guests to enjoy.
  • Maintaining a clean and organized work area by practicing "clean as you go" methods.
  • Changing out coffee every two hours to maintain its optimal taste and flavor.
  • Stocking shelves, counters, or tables with the appropriate items to ensure a seamless and enjoyable guest experience.
  • Creating eye-catching and attractive food displays on counters or tables to promote sales and entice guests.
  • Welcoming each customer with a warm smile, addressing them by name when possible, and offering assistance to make them feel valued and comfortable.
  • Effectively handling payment transactions using the Point of Sale (POS) system and following proper cash handling procedures.
  • Ensuring that your issued bank is maintained at the correct amount at all times for accurate transactions.
  • Providing efficient and friendly service for guests purchasing to-go items by wrapping or bagging them appropriately.
  • Maintaining the cleanliness of shelves, tables, floors, counters, and the outside patio area to uphold high sanitation standards.
  • Restocking sold items, including retail and culinary/pastry items, to ensure guests have access to a wide selection of products.
  • Recording and documenting the amount of cash in the register at the end of your shift for accurate accounting.
  • Keeping track of sales and preparing an inventory of stock to ensure smooth operations and restocking as needed.
  • Practicing proper food handling techniques while preparing food and drink items to maintain safety and hygiene standards.
  • Adhering to company guidelines and federal regulations when reporting gratuities and observing all requirements set forth by the ABC board.