Director of Development and Operations

Posted: 08/25/2022

Shoals Symphony Orchestra invites applications for the position of Director Of Development And Operations. 
The Shoals Symphony Orchestra at UNA, now in its 40th season, is the fourth largest symphony orchestra in Alabama (out of six professional orchestras recognized by the Alabama Council for the Arts), with a $470,000+ annual budget (funded by ticket sales, sponsorships, grants, donations, contributions to the Orchestra by the University of North Alabama and in-kind services), and has a $750,000 annual economic impact on the Shoals marketing area (Lauderdale and Colbert Counties in Alabama and parts of southern Tennessee). The Orchestra is a collaboration of the Shoals Symphony Orchestra, an Alabama nonprofit corporation qualified as a 501(c)(3) organization, and the University of North Alabama, a four-year state university located in downtown Florence, Alabama.  The Orchestra is managed by Shoals Symphony Orchestra, by which the Director Of Development And Operations is employed.  The Orchestra’s musicians are a mix of professional and student musicians, including UNA faculty, professional musicians from the Shoals area and surrounding region, and UNA scholarship students.
Shoals Symphony Orchestra at UNA - Director Of Development And Operations  Full-Time Exempt Position
Reports To:  SSO President and Executive Committee. 
Coordinates With:  Conductor. 
Supervises: Three Part Time Positions and 50+ volunteers.
Summary of the Functions of the Director Of Development And Operations 
Revenue Development
Supervising and assisting with ticket sales, ticket administration and sales strategies; Researching and developing grant opportunities and shepherding the grant application through to completion and funding; Soliciting concert underwriting and program advertising; Soliciting donations to the Orchestra.
            Supervising the paid and volunteer staff; Staffing the Orchestra office as needed; Negotiating and administering contracts for guest performers, equipment rental, videography, concert and operating requirements, etc.; Coordinating preparations for monthly board meetings and weekly Executive Committee meetings.
Concert Operations
Developing, managing and maintaining a master checklist of all concert requirements and logistics and overseeing the work of all Orchestra employees, contractors and volunteers to assure successful completion of all concert requirements and logistics; Meeting regularly with Orchestra personnel to maintain knowledge of all concert requirements and see to the timely completion of each; Supervising, or serving as, the concert and Orchestra event project manager; In collaboration with the Conductor, researching, booking, planning and supervising community Orchestra events.
Marketing and Community Relations
Leading the Orchestra’s marketing program; Website maintenance; Arranging for and overseeing video and audio recording of concerts and other Orchestra events; Serving as spokesperson for the Orchestra, appearing and presenting regularly at civic and service gatherings; Assisting in the creation of the annual season brochure.
Other duties as assigned in support of the work of the Conductor and the Board of Directors.
Competitive compensation commensurate with experience. Benefits include flexible hours, health insurance allowance, cell phone, paid holidays, paid sick leave, and paid vacation.
Minimum Qualifications

  • Bachelor’s degree in entertainment industry, business administration, music, sports management or other appropriate field.
  • Passion for, and understanding of, professional orchestral operations.
  • Good verbal and written communication skills.
  • Familiarity with, and basic knowledge of, online retail ticketing platforms.
  • One year’s experience at some level of management in a nonprofit or business organization.
  • Due to its nature, the holder of this position will not be able to perform with the Orchestra.
Ideal Candidate Qualifications
  • Bachelor’s degree or above in entertainment industry or business administration.
  • Substantial experience as a manager, fellow, or intern with an arts or entertainment organization.
  • Event management or project management training and experience.
  • Team focused, entrepreneurial spirit.
  • Masterful customer service skills.
  • Demonstrated history of taking initiative as a resourceful self-starter and pursuing tasks and responsibilities to successful completion.
  • Ability to multi-task, work in a fast-paced environment, and adapt to changing priorities.
  • Excellent verbal and written communication skills.
  • Excellent leadership skills.
  • Working knowledge of, and expertise in one or more of: QuickBooks, Excel, Word, Audienceview or other ticketing platform, Social media, Website design and maintenance.
Employment at Will
Employment with Shoals Symphony Orchestra is at-will and either party may terminate the employment relationship at any time, with or without cause and with or without notice.  The successful candidate will be offered a contract of employment setting forth the essential terms.
            Shoals Symphony Orchestra is an equal opportunity employer committed to achieving excellence and strength through diversity.  Shoals Symphony Orchestra welcomes applicants who are committed to working at an organization that values diversity, equity, and inclusion.
To Apply
To apply for this position, please email the following materials as .pdf files to  Please be sure that every .pdf file submitted contains your last name, description of the document, and date submitted; i.e.,Smith Resume 081022”.
  • Cover Letter addressing your qualifications for the position described.
  • Current Resume or C.V.
  • Narrative description of an event or project you managed to successful completion.
  • Three Letters of Recommendation.
  • Additional Reference List with permission to contact them (mixture of professional relationships).
  • Required Salary Range.
Deadline for Submission
Until filled.  For best consideration, please apply by September 2, 2022.