IT Programmer Entry Level / Technical Support Specialist

United Treating and Distribution, LLC
Job Description
This Position
Programmer/Technical Support Specialist
 
The programmer position codes, tests, debugs, documents, and installs both new programs/technologies and makes changes to existing programs/technologies of a complex nature to provide quality IT services to user departments.
We did our best to simplify this important role into 3 categories.
Programming
  1. Writes structured application/interface code from specifications conforming to established methodology and standards.
  2. Conducts unit tests of either new or modified applications. Participates in code reviews to represent reviewed work for adherence to standards and specifications.
  3. Assists in the customization and adaptation of existing programs to meet users’ requirements.
 
Documentation
  1. Writes or revises program documentation, operations documentation and user guides in accordance with standards.
 
Technical Support
  1. Identifies and procures the hardware and software needed to satisfy user requirements.
  2. Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises.
  3. Loads appropriate software packages such as operating systems, networking components and office applications.
  4. Provides telephone, in-person and online support to end-users.
  5. Coordinates activities with network services and information systems groups.
  6. Connects users to networks and provides initial training in facilities and applications.
  7. Performs other duties as assigned.
 
 
 
 
 
Key Characteristics
  1. Ability to write and interpret code
  2. Problem solving with a positive attitude
  3. Project management
  4. Consistent communication that builds relationships
  5. Teamwork – achieving individual and team goals
  6. Personal integrity
 
Preferred Experience
  1. Office Products (specifically Access and VBA) experience
  2. Visual Studio 2019
  3. VB.Net
  4. Active Reports
  5. SQL Server
 
Education and Experience
  1. Bachelor's degree preferred
  2. Or 2+ years of related work experience and training
  3. Or an equivalent combination of education and experience
 
Work Environment
This job operates in a professional office and manufacturing environment.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to effectively communicate. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
 
 
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 7:30 a.m. to 5 p.m.
 
Travel
Minimal travel is expected for this position.
 
 
UTD Company Overview
As a Christian owned company, we strive to do what we say we will do and expand the business to the degree that the Lord brings us opportunities and enthusiastic people.
We are in the lumber business to be in the people business.  If hard work, honesty and caring about others is on your short list for a career choice, read our story and give us a call. 
For more information, see unitedtreating.com.
 
Our Team
We believe that God owns everything, including this company, and that we are here to serve and honor Him by the way we conduct our business while serving His people.
 
Brand Commitment – What You Can Count On From Us
Committed to striving to do what we say we will do while delivering good news fast and bad news faster.
 
The Mission/Vision – What We Want To Do
Committed to glorifying God while serving and treating our team members, customers, suppliers, families and communities the way we want to be treated.
 
Our Values – What Guides Us
We believe in our values so much that we simplified a 70 page employee handbook and turned it into a 20 page playbook.  If we all start with the same fundamentals, it can allow us the freedom to use our unique talents and make a stronger team.  A full list of values can be found online, but a few highlights include seeking new opportunities, setting goals, measuring everything important and reminding each other to be thankful.


UTD is committed to comply with the laws regarding Equal Employment Opportunity. Therefore, employment, continued employment, benefits, training and advancement are not adversely affected by the team member’s opinion of our religious beliefs.  We hope to inspire, develop and offer resources that will move our team members toward their progressive plan for their lives.  Reasonable accommodations may be made to enable individuals with disabilities.



 
Contact Information