As the IT Specialist in applications support you will maintain, troubleshoot, and resolve issues with software applications to ensure they function optimally. This role requires strong problem-solving skills, a deep understanding of software systems, and good communication abilities.
Essential functions
Providing application support and help end-users with software navigation.
• Installing and configuring new software
• Monitoring performance and collaborating with other IT teams to solve problems.
• Provide VM Ware Support and ERP System support in IQMS.
• Install and update company software and hardware as needed.
• Provide support in network systems like Ubiquiti and Adtran.
• Insure proper back-ups are taken
• Monitor server health
• Mitigate ERP System technical issues.
• Other duties as assigned.
Requirements
• A.S. or BS Degree Preferred (Computer Science, Information Technology, Computer Engineering, or a related field) or proper industry certifications such as CompTIA A+, Network+, CCNA.
• Minimum 1-year prior experience
• Knowledge of Microsoft 365.
• Knowledge of Virtualization Technology
• Excellent Problem-solving and critical thinking skills.
• Good time management and organizational skills
• Document system changes
• Effective communication skills
• Self-motivated Work environment
• Manufacturing Facility Physical Factors:
• Work is performed in an office and manufacturing environment.
Position Type: • Full-time
• Monday-Friday (Must have flexibility with hours and be available for on call)
Travel required • Some required.