Progress Financial Services Licensed Client Assistant

Posted: 09/16/2020

To be considered for this position, please submit an official application through our website at

Job Summary: This position provides administrative support for Financial Advisors as well as communication with clients, visitors, internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize workload.

Summary of essential job functions:
• Answer general phone inquiries using a professional and courteous manner. Direct phone inquiries to the appropriate staff members. Forward voice mail from the general mailbox to the appropriate staff member.
• Reply to general information requests with the accurate information.
• Greet clients/suppliers/visitors to the organization in a professional and friendly manner.
• Proficient in the use computer: internet, emails, word processing, spreadsheets, and database software to prepare reports, memos, and documents.
• Sort incoming mail, faxes and courier deliveries for distribution
• Prepare and send outgoing faxes, mail, and courier parcels.
• Purchase, receive and store the office supplies ensuring that basic supplies are always available.
• Maintain hard copy filing system.
• Provide support to Financial Advisors
• Coordinate the maintenance of office equipment
• Other job duties as assigned or requested by Management.

Employee will perform all job duties in accordance with prescribed policies, procedures and regulatory requirements, including, but not limited to, the Bank Secrecy Act and Anti-Money Laundering.

Supervisory Requirements: Reports to the Director of Investment Services

Requirements: BS Degree preferred Series 7 and 63 License preferred. If not, the Series 7 and 63 licenses must be obtained within the first 90 days of employment.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification and may not be all-inclusive. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Job descriptions may be modified when deemed appropriate by management.

Progress Bank is an Equal Opportunity Employer which means Progress Bank provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, genetic information, veteran status, or any other characteristic protected by federal, state or local law. In addition, Progress Bank will provide reasonable accommodations for qualified individuals with disabilities. For more information on equal employment opportunity you may view the following documents.