On Another Note

They say that you only get one chance to make a first impression, and nowhere is that more important than in the retail industry. You'll need to draw customers into your store from the moment they step foot inside, and this requires care and attention to detail when planning the entrance to your shop. Here's what you'll need to consider.

Spas are well-known for pampering their clients - and charging a premium for their services. Despite the high prices that come with massages, scrubs, and treatments, the world's leading spas have been able to turn a tidy profit by focusing on delivering exceptional customer service. Here's what your business can learn from these high-end service-orientated enterprises:

Have a great idea for a business? Wondering how to test out your product - without risking everything? If so, you might want to develop a minimum viable product (MVP) - a "version of a new product which allows a (development) team to collect the maximum amount of validated learning about customers with the least effort". Simply put, this approach to business testing puts products in the hands of end-users at the earliest possible stage with the goal of using 'early adopters' as real-life market testers.

Leigh, King & Associates partner with Underwood CPA to form powerhouse team as Leigh, King, Norton, & Underwood CPAs